Every successful business has a strong team at the helm.
Even with the best products or the most popular services, your company will never achieve its full potential without a great crew behind the scenes. From the newest member to the most experienced employee, each and every cog must be perfectly-placed to ensure your machine performs at its best.
So, sounds simple, right?
Wrong! Building a successful, cohesive, happy team is easier said than done. While we may think we’re good judges of character and have an eye for real talent, the reality is often very different.
I know a thing or two about putting the right people in the right roles. Here, in this post, I’ll talk you through building a fantastic team to help you reach those all-important goals …
Too many businesses focus on the size of their team rather than its strength.
There’s no point having 100 employees underneath you if you don’t know all their names, don’t know who works in which department, and how they improve your company. Hiring four people with a little experience in a specific area is less effective (and more costly) than hiring two people with lots of experience instead.
Businesses that try to pack in as many people as possible just to boast about their team’s size tend to have a high turnover. Spend time meeting and interviewing candidates until you’re sure you have the best person for the job rather than settling for someone who may not even want the role as much as they should.
As tempting as it may be to sit in your own office all day, focusing on your own tasks rather than your team’s, you have to make an effort to communicate.
Companies with distant (or absent) leaders tend to nurture a culture of resentment and poor morale. Employees who feel as if they’re being given orders without knowing why they’re doing what they’re doing, or receiving any personal gratitude, are unlikely to feel loyal towards you – or happy in their work.
Take time to circulate, to say hello, to be friendly. Ask members of your team how they feel about certain tasks. Ask them what they hope to achieve at a personal level, to see if you can help them develop in ways they want to.
Make your team feel valued, and at the very least, they’ll demonstrate some loyalty. At the most, they’ll go beyond the call of duty and help you reach new heights.
Nobody wants to work in a company ruled through fear and intimidation. Not only will workers be actively hunting for a new job as often as they can, they will be unhappy in their role.
The fear of losing their job is no motivation worth having. Instead, employees should want to do their best for their own sense of achievement, to succeed as a team, and to elevate the company.
As we mentioned above, communicating with your team and making them feel valued is critical. You also have to address the issue of mistakes: everybody makes them. Even you. Don’t expect your team to hit the ground running.
Make sure your team feels comfortable talking with you in an open way, especially when acknowledging things they don’t understand. We all know nothing at one point, and have to learn everything at one time or another.
Mistakes should be discussed, addressed, and learned from. Only by doing so can you expect to avoid seeing them happen again and again.
Being a great leader is a powerful part of building a successful business. You don’t have to be your employees’ best friend. You just have to make sure they feel respected, appreciated, and aware of their importance to your mutual goals.